People with concerns or complaints about an Ontario long-term care home
Fees
Free
Languages
English ; French
Language Note
French reception, programs, publications, and website * French interpretation available upon request
Area(s) Served
Ontario
Accessibility Note
By mail or phone, not in-person
Description of Services:
Government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes * initial calls or written complaints are answered by ACTION Line staff * callers can also have their complaints forwarded to an Independent Complaints Facilitators