Long-Term Care Family Support and Action Line
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c/o Director - Long-Term Care Inspections BranchLong-Term Care Operations Division
438 University Ave, 8th Fl
Toronto, ON
M7A 1N3
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Toll-Free: 1-866-434-0144
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Daily 8:30am-7pm
Last update: Oct 3, 2024: Suggest an edit
Application
Call

Eligibility - Population(s) Served
People with concerns or complaints about an Ontario long-term care home

Fees
Free

Languages
English ; French

Language Note
French reception, programs, publications, and website * French interpretation available upon request

Area(s) Served
Ontario

Accessibility Note
By email, mail or phone, not in-person

Description of Services:
Government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes * initial calls or written complaints are answered by ACTION Line staff * callers can also have their complaints forwarded to an Independent Complaints Facilitators

Handles urgent and non-urgent complaints
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Last update: Oct 3, 2024: Suggest an edit

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