Ontario Health atHome - London
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356 Oxford St W
London, ON
N6H 1T3
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Toll-Free: 1-800-811-5146
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Fax: 519-472-4045
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Inquiries and Support: Daily 8am-8pm
Administration: Mon-Fri 8:30am-4pm
Application
Call * no referral required for most services * referral through school for in-school services

Eligibility - Population(s) Served
People of all ages who are facing the challenges of age, illness, injury, or disability

Fees
Covered by OHIP

Languages
English ; French

Language Note
Availability of reception and services in French varies based on staffing * publications and interpretation services available upon request * French website

Area(s) Served
South West Ontario

Accessibility
W_wheelchair.gif Wheelchair Accessible

Description of Services:
Access to health care support at home, at school, or in the community * care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care * care is provided in community settings such as the home, school, residential facility or Home and Community Care Support Services community clinic * referral to other community services when appropriate

Services available to eligible patients may include:
  • nursing
  • nurse practitioner
  • personal support
  • physiotherapy or occupational therapy
  • speech and language therapy
  • social work
  • nutrition and food counselling (dietitians)
  • end-of-life care
  • medical supplies and equipment (patient-specific supplies for Home and Community Care Support Services care, such as catheters, ostomy bags, or wound care supplies)
  • access to long-term care homes
  • access to supported living (adult day programs, supportive housing, retirement homes, and assisted living)
  • health support in the school
  • specialized services for people living with specific health conditions
  • referral to other community supports

Information and Referral - Visit thehealthline.ca for online access to Ontario health care information and services or call the telephone referral service at 310-2222 in English or 310-2272 in French
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  • Ontario Health atHome - Community Nursing Clinics Nursing services for ambulatory patients at clinics located in the community
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  • Ontario Health atHome - Health Care Connect Refers people who do not have a doctor to a family health care provider who may be accepting new patients * once registered, program participants are assigned to a Care Connector employed by Ontario Health atHome* Care Connectors work with family doctors and nurse practitioners who are accepting new patients
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  • Ontario Health atHome - Information and Referral Provides information on health care services available in the community or in-home * assesses needs of new clients * Connects clients with health care resources
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  • Ontario Health atHome - Mental Health and Addictions School Program Assessments, interventions and support to students and families with mental health and or addiction issues * consultation to school staff in regards to mental health and/or addiction issues as appropriate
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  • Ontario Health atHome - School Health Support Services Special health services for children who require medical or rehabilitative assistance to attend school, participate in school routines and receive instruction * services are provided within public, private or home-based schools
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  • Ontario Health atHome - Telehomecare Program 6 month telephone coaching, support and monitoring program patients with mild to moderate Chronic Obstructive Pulmonary Disease (COPD) and Congestive Heart Failure (CHF) * equipment provided (blood pressure, weigh scale, pulse oximeter and tablet) to report on health daily * weekly discussions with telehomecare nurse


Services and Programs:
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Last update: May 2, 2024: Suggest an edit